CRM & Customer 360 Dashboard

Analitik interaksi WhatsApp, histori loyalty POS, dan retensi pelanggan.

Total Pelanggan

1,420

+12% vs bulan lalu

Aktif Chat WA (Bulan Ini)

389

+24% vs bulan lalu

Omset dari Member POS

Rp 84.500.000

+18% vs bulan lalu

Total Poin Loyalty Aktif

45,200 pts

+5% vs bulan lalu

Segmentasi Pelanggan POS (RFM Matrix)Auto-calculated from POS sync

Champions (Belanja Rutin & Besar)184 kontak (13%)

Loyal Customers412 kontak (29%)

Potential Loyalist320 kontak (22%)

At Risk (Perlu Follow-up WA)280 kontak (20%)

New Leads / 1st Time POS224 kontak (16%)

Koneksi publik endpoint WAHA aktif untuk otomatisasi e-receipt POS & live chat.

WAHA Session Active

https://waha.nstok.my.id